Blue Floral Coaster

Our commitment to meticulous attention to detail and quality control during the production process means that we do not offer returns or exchanges. Each piece undergoes careful craftsmanship and thorough checks to guarantee customer satisfaction before being dispatched.

If for any reason, you need to return an item, please ensure that it is dispatched back to us within 3-5 working days after the completion of production. Rest assured, we value your trust and will provide you with the address where you can send any returns or exchanges.

We value your satisfaction, so please don't hesitate to reach out to us if you encounter any issues with your order.

Email us: mosaiclaydeco@gmail.com

We're here to help! 

Local Delivery: 

Deliveries within the same city or nearby areas are completed in 1-3 business days. Express or same-day delivery options can deliver packages within a few hours.

Overseas Delivery : 

For registered airmail, overseas delivery generally takes about 7-14 working days.

For registered airmail, overseas delivery generally takes about 7-14 working days.

At mosaiclaydeco, we not only offer an exquisite collection of ready-made products but also cater to your unique vision through our custom order service. With meticulous attention to detail, we ensure that each item is crafted to perfection, which may take 7-14 days for production.

To initiate the process, we kindly request full payment before we commence designing or making your bespoke products. We appreciate your understanding in this regard, as it allows us to dedicate our time and resources to deliver exceptional results.

For larger orders, we understand that additional time is required to meet your specifications. Rest assured, we prioritize quality and will keep you informed throughout the process, ensuring your complete satisfaction.

To stay in the loop and be the first to know about our latest creations and grab-and-go items, we encourage you to join our exclusive newsletter. Experience the joy of discovering what's on our shelves, ready to be cherished and shared.